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I called J&M to tell them that my right side speakers were not working. I have J&M Rokkers in the fairing and the lowers. I also have J&M 250w amp with stock head unit.

Customer service told me to send in all my speakers and grills, as well as amp, which I did. Customer service sent me an email to let me know they had received my stuff. So I call and spoke with them to ask them if they could expedite repair/replacement as I have a toy run coming up next week-end.

Well, after 24 hours after they received my stuff they checked them out, updated my amp, reset the gain, replaced all 4 of my speakers with NEW XT ROKKERS (mine were not the XT's) and shipped out same day without charge, even for return shipping!!! :):):):):):)

Thank your team John for a job well done. I really appreciate the prompt, courteous and professional service you and your team always deliver. You run a top notch business.
 

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I have dealt with them at the Laughlin River Run. They are the Best!!
 
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