Road Glide banner

1 - 20 of 69 Posts

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #1
This thread is to help us provide VIP Technical Assistance & Customer Service here on RG-Forums.

Posts will be given top priority by the J&M Corporation headquarters in Tucson AZ USA.

You will have access to our best audio technicians & customer service professionals.
 

·
Registered
Joined
·
79 Posts
Thanks John. I've got a quick question, I ordered your 500watt amp with install kit for a roadglide seperate from some lower speakers for the fairing lowers that go on the crash bar. What else will I need to complete the install? I also had another speaker kit and a wire that says it connects to the lower fairing speakers that was on your website But I haven't tore anything apart to see what that would plug into.
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #4
cash money ,,,,,

which year of RoadGlide are you referring to and do you plan to connect your new J&M 500w amp to all 4 upper & lower fairing speakers ?,,,,,
 

·
Registered
Joined
·
79 Posts
cash money ,,,,,

which year of RoadGlide are you referring to and do you plan to connect your new J&M 500w amp to all 4 upper & lower fairing speakers ?,,,,,
It's a 2015 road glide special. Yes I am only planning on running 4 speakers total. I've already got your speakers installed in the fairing pods but I'm running the Harley amp. I'll be removing the Harley one for your 500 watt one hopefully if I have time Sunday. I was just hoping I have everything needed
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #6
Cash money ,,,,,

1 ,,,,,, make sure that you FLASH the Harley radio as per this instruction sheet http://www.jmcorp.com/pdf/HarleyRadioFlashROKKER-PerformEXTREME--04-02-2015.pdf ,,,,

2 ,,,, I assume that you have already purchased the J&M amplifier kit ? ,,,, if yes, then we need to help you get a new DSP download in it, using this programming dongle JAMP-DONG Product Information ,,,,,

3 ,,,, then you will need the LOWER fairing ROKKER XX speaker upgrade kit here HLRK-6652TW-RXX Product Information ,,,,,,

4 ,,, you will need the wiring harness for the lower fairing speakers here JAWH-HSGU14-LWR Product Information ,,,,,

5 ,,,,, you will need all of the lower fairing speaker insert plastic pieces from your Harley dealer to be able to mount the speaker ,,,,,

I will help you all the way thru the process till we get it right ,,,,,
 

·
Registered
Joined
·
79 Posts
Cash money ,,,,,

1 ,,,,,, make sure that you FLASH the Harley radio as per this instruction sheet http://www.jmcorp.com/pdf/HarleyRadioFlashROKKER-PerformEXTREME--04-02-2015.pdf ,,,,

2 ,,,, I assume that you have already purchased the J&M amplifier kit ? ,,,, if yes, then we need to help you get a new DSP download in it, using this programming dongle JAMP-DONG Product Information ,,,,,

3 ,,,, then you will need the LOWER fairing ROKKER XX speaker upgrade kit here HLRK-6652TW-RXX Product Information ,,,,,,

4 ,,, you will need the wiring harness for the lower fairing speakers here JAWH-HSGU14-LWR Product Information ,,,,,

5 ,,,,, you will need all of the lower fairing speaker insert plastic pieces from your Harley dealer to be able to mount the speaker ,,,,,

I will help you all the way thru the process till we get it right ,,,,,
Awesome thank you that answers exactly what I was after. I have everything here except the amp programming dongle but I'm guessing I can get everything installed and do that part after I order and receive that.
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #8
cashmoney ,,,,,

yes ,,, you can use the programming dongle after you get everything installed ,,,,,

but PLEASE make sure that you have the Harley radio properly flashed FIRST ,,,,,,
 

·
Registered
Joined
·
139 Posts
Need help with left channel issue (500W XT-P amp and 4 Rokker XX speakers)

John - I have a 2013 Road Glide Custom FLTRX. I have the following setup:

J&M ROKKER XT-P 500w 4-CH Class G Amp kit for FLTRX with Rear Speakers
ROKKER XX 7.25 Fairing Speaker kit
ROKKER XX Replacement 5X7 Speakers for Harley Saddlebag Lids

I installed the system per the instructions. Since I installed everything in June, my tunes were performing well with no issues. Harley flashed my HK head unit with Fader Controls, which I had favoring the rear speakers by 2 lines. During first week of July I rode the bike 2300 miles up to Montreal, Quebec City and back with tunes playing just about the entire way - no issues. I do not over drive the speakers.

2 weekends ago while on a ride, I noticed that the sound in the left front speaker started breaking up, or make severe skipping noises at only moderate playing volume. It started after riding for about an hour. Next day when I started the bike and played the music in the garage, there didn't seem to be any issues. When I went out to ride, it was the left rear speaker that was breaking up this time, again with just moderate volume level and only after riding for a 45 min-1 hr. Once it starts breaking up, it's there (breaking up, and not breaking up for brief periods) for good. When I get back to the garage and cut the engine, it seems like I can play the system as loud as I ever play it without breaking up. I checked for secure rear speaker wire adapter connections, and they're all secure. I checked battery connections, and they're good and tight too. This pattern of only breaking up on the road after riding for a while appears pretty consistent after a few more times experiencing it - always in the left rear speaker now.

The system is wired per the instructions and materials that were provided with all of the kits. I'm not sure if there is a heat problem that throws the left channel of the amp into a protective mode, or if for some reason the left channel is unstable under the load, which doesn't make sense because the amp is spec'ed and DSP configured to work well with the Rokker XX speakers ohm rating.

I suppose the next step is taking the outer fairing off, which I dread, to check the connections from the back of the head unit, and the amplifier. I thought you might recognize these symptoms and know what the issue is before I take that step. Can you help me get my system back to good playing form?

Thanks in advance...

Ken (McGruder) [email protected]
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #10
Ken ,,,,,,,

I am sorry that you are having problems ,,,,,,

prior to removing any fairings etc, take the bike out for a ride, and as soon as the sound starts to cut out on any of the speakers, push the on/off button on the left side of the radio, to turn the radio off, then turn it back on a few seconds later and let me know how long it takes for the speakers to start cutting out again ,,,,,
 

·
Registered
Joined
·
139 Posts
Ken ,,,,,,,



I am sorry that you are having problems ,,,,,,



prior to removing any fairings etc, take the bike out for a ride, and as soon as the sound starts to cut out on any of the speakers, push the on/off button on the left side of the radio, to turn the radio off, then turn it back on a few seconds later and let me know how long it takes for the speakers to start cutting out again ,,,,,

John - will give this a try when I get a chance. May not be until this weekend, but I'll follow up here.

Ken


Sent from Motorcycle.com Free App
 

·
Registered
Joined
·
139 Posts
J&M Corp/RG-Forums VIP Tech Assist & Cust Service

Ken ,,,,,,,



I am sorry that you are having problems ,,,,,,



prior to removing any fairings etc, take the bike out for a ride, and as soon as the sound starts to cut out on any of the speakers, push the on/off button on the left side of the radio, to turn the radio off, then turn it back on a few seconds later and let me know how long it takes for the speakers to start cutting out again ,,,,,

John - I got lot of riding in yesterday. As expected, the cutting out or skipping started occurring again just under an hour of riding with it playing at moderate levels. I should say that some times it even cuts out completely and eventually comes back. I did as you suggested several times...turning the power off on the head unit, and then back on, but it doesn't seem to have any affect on bringing a signal back. Also, there was another occasion where the sound was completely out and I pulled into a rest stop. It remained out after I cut the engine off by the "Run" switch, and the ignition dial still in the "On" position. Still out after cutting ignition off then on. When I came back to the bike in about an hour, I had the sound back.

The best that I can determine, this is entirely happening out of the left channel/left rear speaker only. The left front seems Ok when the left rear is having the issue. Also, the right side has yet to skip or cut out. The first time skipping happened, I thought it was in the left front, but it hasn't happened since in that speaker, which has me wondering if I just perceived left front instead of it actually being left rear. When the bike is cool, for lack of a better understanding of this, when I have continuous sound the speaker seems to play at demanding volumes without breaking up, and with equal volume to the right side.

I appreciate any suggestions, or diagnosis of this, I'll be riding for a few hours today also.

Ken


Sent from Motorcycle.com Free App
 

·
Registered
Joined
·
139 Posts
McGruder ,,,,,

that now sounds like it MAY be an amp issue ,,,,,,

please contact me via email direct at [email protected] and I will work out the procedures for getting your amp replaced ,,,,,

very sorry again for these hassles ,,,,,
Thanks John, I'll send you a message right now.
 

·
Registered
Joined
·
2,474 Posts
John: I started my bike up today and only one of my speakers works. I have the Rokker XX/Ts in the fairing, same in the lowers, and then the subs in the bags. The only speaker working is the right saddlebag sub. Any ideas?
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #17
teufelsche ,,,,,,,

D&D cycles in Tempe is pretty good at installing headsets ,,, OR you can make the short trip to Tucson and we can do it for your here at the J&M headquarters ,,,,,,

GlideShark ,,,,,,,

very sorry for the issues ,,,, many months of good tunes and all of a sudden the bottom falls out ,,,,,,,

take this direct by email to me at [email protected] ,,,, pull the front fairing off and tell me what the red/green light on the amp is doing ,,,,,,
 

·
Registered
Joined
·
734 Posts
Hey guys,

I recently upgraded my head unit to the new Aquatic AV AQ-MP-5UBT-G.
Up until now ive been using the stock head unit. I'm running with JM 500hr06-rcp with the 7.25xx in front and a set of hertz dcx 690.3 in back. Will I have to change (reprogram) the amp when I change the head unit?
 

·
JMJOHN
Joined
·
1,002 Posts
Discussion Starter #19
cobra206 ,,,,,

very likely yes, especially if you make the new radio to amp connections with the RCA-RCA cables ,,,,,

let me know how it sounds when you get it installed and I will help you make any changes needed ,,,,,,
 

·
Registered
Joined
·
79 Posts
Quick question, I'm just about to put the fairing back on my 2015 Road Glide special but I noticed when I turned the volume to max it wasn't all that loud from the lower fairing speakers or main fairing, It sounded like it was a little over half volume. Very clear and excellent bass. Is there something I need to adjust?

I have the DSP cable but couldn't find anywhere to plug it in. All switch's by the speaker wires were set to 2 ohm and I can't remember what the switch's under the logo panel were set to, it had clear tape over it so I didn't remove it or change anything there. The amp did say it was for use with lower or rear speakers on the box.

I have already had harley flash my bike per your instructions on this forum. Parts I am using are your Rokker XX fairing speakers HRRK-6652TW-RXX, Rokker XX lower fairing speakers HLRK-6652TW-RXX and the Rokker XXR 500w 4 channel amp JAMP-500HR15-RG. The vented lowers have parleys factory speaker enclosures with the bottom tray thing and foam tape to seal the box up. Thanks
 
1 - 20 of 69 Posts
Top