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Discussion Starter #1
Well riding home from work lastnight my bike aquired one hell of a rattling/knocking noise. I get home from work about 12:30/1 AM so I didn't get into it until just now. I put it up on my trusty HF lift table and started the bike to see if I could pin point the noise. The noise was coming from the primary, thankfully not the motor. Pulled the primary cover off and was expecting to see something that exploded. I did. The Hayden tensioner shoe split in two and both of the springs were literally dangling there. FORTUNATELY there is no debris and the springs didn't whip around inside causing any damage. Now Im going to contact Hayden and see what up and if there's anything they will do for a replacement tensioner. [URL=http://s1073.photobucket.com/user/rlaf75/media/20151022_095058_zpswduwslay.jpg.html][/URL]
 

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Wow! That's a new one, I never seen that before.
I took my Hayden out and put the stock tensioner back in and I haven't had any problems, I did that because it seemed as if the primary chain was too tight with the Hayden tensioner.
 

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Discussion Starter #3 (Edited)
The shoe has groove marks in it but pretty much on the front edge. It split right around the center of the shoe. I just read somewhere that apparently Hayden has "updated" springs that aren't as strong if you will. I got call into Hayden along with an email to find out what can/will be done. I'm just glad there isn't any further damage
 

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Do you think that the BDL compensator had anything to do with it??
 

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Discussion Starter #5
I never reinstalled the BDL after they sent me a replacement. I put the worn out SE comp back in. The new replacement BDL is sitting in the box on my bench
 

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Following , interested to see how this works out. I bought the Hayden tensioner over 2 years ago but still haven't installed it. Everything in my primary has been good and I just didn't want to fix something that wasn't broke, I've had enough of other things to do.
 

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How many miles on the Hayden ? Hopefully you just got a bad mold.
 

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Discussion Starter #8
About 8 or 9k miles
 

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If you see any debris at all around in the primary case, pull the stator and clean it all up. Better to be safe than sorry later.
 

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Discussion Starter #10
I just got off the phone with a woman from Hayden. She wants to talk to someone there before she does anything but she did say that they changed to a slightly lighter spring for less tension on the chain. She initially told me that she will send me a the new spring and a new shoe but still wanted to confirm it with her boss I guess. She's supposed to be getting back to me sometime later or tomorrow
 

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Thanks in advance for letting us know the final result. I'm about to open up the primary and was considering changing out the tensioner with a Hayden one.
 

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Thanks in advance for letting us know the final result. I'm about to open up the primary and was considering changing out the tensioner with a Hayden one.
I got about 12K on the Hayden with no problems. I just recently checked it and even the chain is loosened up within normal parameters.
 

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Discussion Starter #13
As I said previously, Hayden now uses a lighter spring which I read somewhere awhile ago but Hayden confirmed it today. The lady told me that because I have one of the original tensioners but not that the spring caused the shoe to crack that she would send me a new shoe and spring
 

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As I said previously, Hayden now uses a lighter spring which I read somewhere awhile ago but Hayden confirmed it today. The lady told me that because I have one of the original tensioners but not that the spring caused the shoe to crack that she would send me a new shoe and spring
I talked to one of the tech's about 2 months ago about the new spring. He said as long as the measurement was correct the old spring set up I had was good to go.
I didn't ask him why they changed springs. Maybe it's something you could bring up.
 

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Discussion Starter #15
I talked to one of the tech's about 2 months ago about the new spring. He said as long as the measurement was correct the old spring set up I had was good to go.
I didn't ask him why they changed springs. Maybe it's something you could bring up.
I will if I remember. Right now I'm contemplating putting the stock tensioner back in (if I can remember what I did with it) so I can at least ride it. My riding season is coming to a very close end.
 

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Discussion Starter #16
Spoke to Hayden today. They are sending me a replacement. My original email to them I attached the same pic that I did here. Having seen that pic they want me to send the broken one back to them. The lady said their R&D dept wants to "investigate" and see how/why mine came apart.
 

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In a way you lucked out. It could have done a lot of damage in there. Glad to hear they are doing the right thing and replacing the part.
Happy riding!!!!
 

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Did you find the stock tensioner and install it yet??
 
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