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Discussion Starter #1
Anyone else have this problem? I cut and paste this email I sent to Biketronics.
Hello,

I purchased a Sony CDX-GT575UP, BT1002 kit, BT 67 and a generic harness. After the install , when I first powered it up, it turned off after a few seconds. It did this for a few times. I checked all the connections, and same thing. I unplugged the remote wire in the back, and the unit stayed on. Configured the clock and station memory. Plugged the remote wire back in, and the unit turned off.
So, I unplugged everything again, to see if it was a sequence thing. Plugged the remote wire in the back with wire pointing upright, plugged in the back of unit, connected the white harness, and finally the 23 pin harness. Turned on the unit and it stayed on. The handle bar controls worked, went to set clock, and stations, and adjusted volume with the unit dial, it didn’t work, and the handlebar one didn’t either.
I’m baffelled !!!
I tried calling number 1-800-735-2419 and it says I can’t dial that number from my area. (Hawaii).

Thanks for any help you can provide.
 

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Discussion Starter #2
Well, I found the harness on the Module to have a loose connection. Biketronincs is sending me a new module. Great customer service !!!!!!
 

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Nice, good to hear it worked out for you. I will be breaking my system down soon to try and chase a loose connection. My issue is the volume will adjust to max on its own and I often lose handlebar radio switch control in conjunction with it. Will be soldering everything this time.
 

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My biketronics experience was a bad module where it would not pass the signal through for right side speakers (this was right out of the box install). Called them, they sent a replacement, so good customer service. I bypassed their module and went straight to HU. I occassionally have issues with handlebar controls not responding, this is usually right after it gets wet (rain or washing bike), dries out and works. Have to shut down radio because it cranks volume to full. Don't think I will use biketronics in the future nor recommend them to anyone.
 
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