I'm wondering if anyone else here has come across this. Basically I can't get air into the shocks. Try to pump a bit in with a couple different hand pumps and it just doesn't get air in there and there is plenty of back pressure when pulling the pump off. Maybe my method is flawed but I'm assuming there is no air in there because when I try to let air out I get nothing. Oh yeah, and the wife gives PLENTY of input on how she feel every bump back there. I have pulled the seat and traced the lines and there are no kinks in them. Everything appears to be seated correctly. Short of taking the lines apart and trying to pump air, I'm out of ideas. It's a 2012 RGU and I'm trying to make the dealer my last resort but it may come to that, just trying to save a bit of hassle and I really don't mind wrenching. The only way to learn is to do. But it may end up at the dealer for warranty work if no one here has ideas.