My 2011 fltrx has had this problem of the hard bags coming loose,i check them before ever ride and a couple of weeks ago one got loose and didnt come off. I contacted the dealer and he was reluctant to discuss this matter with a "It happens sometimes i guess,i am busy now you will have to call later" WTF? i see in a few forums and a few people i have talked to its seems common, My bags came off at 55 on the highway and is totally trashed, i dont know what to do? should i call harley directly/ And i have new retainers from brukus on the way but should this happen to a 1 year old nike. HELP!