I have a set of Hog covers on my 13 RGU. I responded to a post asking about scratches on their Hog Covers. I said that they were great and they protected my lids verry well. I also mentioned that in the process of taking them off for cleaning I cracked one. If it came off I would replace them. The next day I received a pm from Hog Covers telling me to contact them and they would send a set out to me free of charge. I called them and sure as hell they confirmed my address and sent them out. This is service. I didn't have to ask them they came looking for me to send me a replacement. They didn't even ask me to pay shipping. I don't know how a company could respond any better.