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I've got a 13 RG Ultra. I bought the bike last year new off the floor at my local HD shop in Corpus Christi, TX last March and it now has right at 10k miles. About two months ago I started to notice that the seat was starting to tear along the upper seam located at the front of the seat right at the base of the fuel tank. What is happening is the seat is tearing from the sewn thread on the seam. I showed it to the shop supervisor and was told that HD considers this to be normal wear and tear. Well, needless to say it pretty much pissed me off but I kept my cool. I told the guy how would he feel if the seat in his personal vehicle started to tear within a year and a half and less than 10k miles. He had no comment. I then asked if there were any compatible seats taken off of customers who replaced the stock seat with a upgraded version. He said the ones that are taken off are in worse condition than mine. I asked who I could take this problem to and they gave me a manufacturer number to call. It was the wrong number but that number did give me a correct number. Then I was transferred to another department, was put on hold for several minutes, then got disconnected. The call was made yesterday. I have more time today to call back which I will be doing so later.
Has anyone had to deal with a similar problem?
I have been eyeballing the Mustang Super Touring seat. A buddy of mine has one on his RG Ultra. I sat on it and it felt pretty good. I guess I am going to have to make a seat purchase a lot sooner than planned.
 

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Sorry to hear of your issue, it really does get frustrating when you bring a legitimate issue to light and are told nothing can be done. The seats on any of my bikes have always held together very good with no issues. I personally use Mean City Cycles for seat customizing. They will take your current seat and customize it to your dimensions and add things like gel or memory foam to make it so much better. Check them out at MCC.COM I am sure they can also repair your seat no problem. Good luck!
 

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If your comfortable & like the stock seat you could repair it cheap. I'm sure some shops do a great job customizing the stock, I see a lot of guys on here that rave about it but personally I would rather by a new seat then put money into stock. The fit and quality on seats like Lepera or mustang are much better IMHO
Good luck
 

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I bought the streetglide seat I run on my RGU for $50 off a craiglist ad, sold the stock RGU seat at the swapmeet for same $50. stock seats are a dime a dozen, ask around somebody might just give you one.

sounds like good time to get it redone though, maybe have an inch of memory foam installed. make lemons from that lemonade....or something...
 
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