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Chief Safety Ossifer , CEO Doofus HD
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My wife and I have been USAA customers for a combined 64 years; car, house, life, cycle.

We were never at fault for an accident.

We only made one house claim for a small roof leak.

All premiums always paid on time.

Here is how they lost our business:

1. When I sold a bike -- but did not immediately add a new bike -- they dropped my mc insurance and sent me to Progressive - much higher rate -- we are now at Foremost.

2. For the last 3 years our car premiums have increased. My wife called to ask why. The response: "We have not been making enough money in Virginia so we need to increase premiums."

Once again, if you work hard and are ethical you will get screwed. DOOF
 

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when i bought my first bike back in 02, i thought i would go with usaa. well, they wanted $600 for 6 month policy. for a sportster 883! ended up going with progressive through hd, $125 for the year. been with them ever since. though must admit, with having 2 road glides, the rate has gone up a little since then :D

still have my cars insured through them though. haven't found anyone who can touch them. maybe your va brethren need to learn to drive better, lol....

funny thing is, i bought my original sportster back. when i added it as the third bike on my policy, my annual rate dropped about $100. i figure if i add 9 more bikes, they'll be paying me :D
 

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I've been with USAA for 37 years and they'll be my last insurance co. Have my house and 2 cars insured with them, as well as all of my investments. Bummed that they don't offer bike insurance anymore in Texas. But Progressive has been ok, I just renewed my 2 bike full coverage policy for 816 including the disappearing deductible.
 

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USAA did the same thing to me, I asked why my premiums went up and they told me because there was too many claims in Texas. I've never had a claim and I get punished? I have my bike ins with Geico.

Sent from my SPH-D710 using Motorcycle.com Free App
 

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I have HomeOwners brokered with USAA since they do not write in FL any longer. I called about the Auto Insurance and they were DOUBLE what State Farm is. I was shocked considering Allstate is offering auto rates lower than State Farm right now. Seems Teaser rates to buy the business is common practice today ~ then a year later you can watch your rates increase 30%. Frustrating.....
 

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USAA is just not the company they once were. I was a loyal customer for 20+ years; now just have my checking account with them only. Now I'm with Allstate for insurance and who ever has the lowest rate for a loan. I don't even call/check USAA anymore because they can't complete anymore.
 

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Its all about profit margins... Most insurance companies, at the corporate exec level, are more interested in making money than providing a service. They make decisions based on their bonuses and shareholder pressure not on the best interest of customers. Its a free market and so called regulations are easily managed by dlicing snd diving statistics in creative ways to reflect whatever they desire. A bit of tort reform might help ease some of the pains as well. Me and the Gecko have been friends for 10 years and i havent been screwed by him.......yet...:cool:
 

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I thought you still had to be military or a family member to get insurance through USAA. Banking and investment services can be pretty much anyone though.
 

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Had them for 30 Years..and as others have stated...when they relaxed the ability to no longer be in the Military....Your the Great Grandson of Machine Gun Murphy...Ok...Your Good & so on they along with that concept started letting in ...."should I say people who file more claims & take less responsibility for their actions" They lost my business for several other reasons as well...ie..selling off my home loan to U.S. bank...& other business practices I don't approve of. They have slipped...to say the least...they are looking to produce for investors like all the other giants....more concerned about the mighty buck than service these days...
 

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Chief Safety Ossifer , CEO Doofus HD
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Discussion Starter #13
An eloquent and succinct characterization, my compliments ! DOOF

Had them for 30 Years..and as others have stated...when they relaxed the ability to no longer be in the Military....Your the Great Grandson of Machine Gun Murphy...Ok...Your Good & so on they along with that concept started letting in ...."should I say people who file more claims & take less responsibility for their actions" They lost my business for several other reasons as well...ie..selling off my home loan to U.S. bank...& other business practices I don't approve of. They have slipped...to say the least...they are looking to produce for investors like all the other giants....more concerned about the mighty buck than service these days...
 
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