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2021 Road Glide
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4 Posts
Discussion Starter · #1 ·
This is what 2000$ buys you from DNA ( junk Chinese made wheels With no name bearings and poor welds/chrome/dirt under chrome/ sharp rim edges. I immediately notified DNA on dec20/22 of all these issues as soon as I opened both boxes. It's now Jan 21/23 and I'm still completely in the dark about getting any refund ( I don't want a replacement product). I have sent them numerous emails to their shipping and warranty department and have managed to talk to Jerry ( who claimed he tried to contact me) and Jan 7th claimed he knew nothing about my situation when he was notified of the defects immediately. Luckily I notified my Credit card company immediately after it happened and filed a dispute , as DNA refuses to address this situation. I will continue to let everyone I know that rides what a shady company they are and how all their products are from China and made out to look like they were USA made. I can find their exact rotors and pulleys for sale on Amazon and under company names like drag speciality. The only reason I decided to take a chance buying their junk is because 2 local bike shops said they don't have those problems with their products anymore ( they were just trying to make a sale after all) After reading the hundreds of negative reviews that all appeared to be from 2015 and sooner I was still stupid enough to take the Chance on them and I deeply regret it as I am trying to sell my heritage because I just bought a road glide.
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· The Greatest Moderator on The Internet
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Welcome, from New York, to The Greatest Forum on The Internet!
Sorry to hear of The Trouble that You are Having with DNA.
I hope all works out in Your Favor.
Mike U.
 

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2021 Road Glide
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4 Posts
Discussion Starter · #4 ·
I told them in Dec. that I will keep posting and updating on all the forums , Facebook pages and social media's as to how they choose to handle this situation....they honestly didn't seem to care. I messaged mototechs as they have an ad for free tires with their mammoth spoke DNA package and a guy there I was talking explaining the situation on messenger had DNA calling me 10 minutes later ( it was January 12 or 13 by then after Jerry their manager decided to ghost me). The lady from DNA jusy admitted that it's still up in the air as to what they wanted to do and Jerry was to make the decision still. I told them to send a return label and take their product back. That was almost 2 weeks ago. My credit card company told me to let them handle it and it may take a few more months but eventually they'll refund me and make them take their wheels back. I'm guessing they don't want to eat the 300usd shipping cost to get this scrap metal back
 

· The Greatest Moderator on The Internet
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2020 RGL
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676 Posts
Thanks I was looking at them for my Heritage I guess I will go with someone else.
 
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Man that sucks dude, let the credit card sort it out and yeah like Mike U said file report with the BBB, I almost bought a set of spokes for my Dyna two years ago and a local Indy parts shop by me locally told me stay away , he will never recommend or deal with them again , total garbage, that sealed the deal for me , I hate people who are involved in dishonest biz , taking people's hard earned money and sending you some ching chow garbage. Good luck man.
 

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754 Posts
Some large US parts suppliers began selling Asian parts in the 90s.
It's way out of hand - but par for the course . Japan / Korea have some standard of metallurgical quality.
China defrauds alloy purchase contracts as core business. Whatever is shown, promoted, offered - differs substantially from what is delivered. My working career was nuclear energy - and N stamp quality materials are no joke and can represent substantial consequence if bought and installed.
Brakes / Wheels / Bearings / Tires - buy quality and pay the money. Best to be able to stop safely.
A bike not starting never killed anybody - so buy that starter if you must.
 

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Discussion Starter · #14 ·
Thanks I was looking at them for my Heritage I guess I will go with someone else.
Stay away from sinister as there's lots of bad products and even more problems with customer relations when there's a problem. I have spent a few months doing research on wheels and it seems like many people were lucky getting good big spoke wheels from DNA/Sinister, but found more pissed off people out there that got bad wheels. I haven't seen anyone with a set of rims as bad as the ones I've received ( pics don't do them justice). Tarazon / ultima wheels advertise themselves as Offshore brands up front , unlike these other guys that claim to build them and actually seem to have less problems and better customer service if problems arise. I think I will just skip the big spoke wheels entirely now as I don't have 5000$ c.a.d. to spend on a quality handmade set from HD WHEELS.COM. I'm considering looking to buy some take offs from a more expensive model RG ad I have the poor man's base model lol.
 

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……. I'm considering looking to buy some take offs from a more expensive model RG ad I have the poor man's base model lol.
I just put on Enforcer take-off wheels purchased off eBay. Got the wheels, front rotors, both tires, and bearings for $1,150 shipped. Seller claimed they were off a 2018 SG with 1500 miles before the owner did a big wheel conversion. I was skeptical, but once they arrived yes the tires are new as were the bearings…… I still think the seller (an Indy shop in Pennsylvania) was partially full of shit because they were advertised as ABS ready with the correct bearings, ended up the rear had the correct ABS bearing, the front did not. So that tells me they were a mis-matched set….. I ended up swapping out the front to the correct ABS bearing, $50 later and all is good. Check out my thread for more details if ABS is applicable to your bike.


I still think eBay is a great alternative for those of us on a budget. My lesson learned is you have to ask the right questions, and ask for proof (photos) to confirm. Also read the seller reviews and feedback on eBay to make sure you’re not buying from a pirate…..
 
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