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I know that HD has never really been known for having quiet transmissions. I feel that mine is abnormally clunky. It has the usual loud smack going into first just like most, except every single gear change is that loud, even going into 6th. Along with that, there is a very audible clash that sounds identical to shifting if I twist the throttle any faster than glacially slow. I know I'm not the greatest at explaining so if needed I might be able to get a video in the next couple days depending on how work goes. The bike info is: '12 RGU, 49k miles when I bought it in January, I've put about 1500 on, the dealer I bought it from did all of the maintenance at the required intervals, including oil changes, and showed me the records. I'm not a huge fan of taking my bikes to the stealership unless it's serious work. Also, not sure if it may be related but it is extremely difficult to get this bike into neutral, starting from 2nd I have to put my heel on the back arm of the shifter and my toe on the front and put pressure on both, then ever so slowly push my toe down until it catches that half click. It will not go into neutral from 1st unless the engine is off and I reach down and do it by hand.
 

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If the trans has standard engine oil in it (most dealers will use regular syn-3 in trans) you could switch it out for one of the trans specific oils available from Red Line, Spectro, Bel-Ray and others. The change will make a significant difference in ease of shifting and noise. The neutral problem may be a simple clutch adjustment
 

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have you checked the oil in your tranny? seen a couple of threads on here where a dealer forgot to put oil back in after doing the service.

one can hope this isn't the case, but what you are experiencing does not sound normal to me. I've had 6 touring bikes in the last 10 years, and never experienced it. I've also never heard any of my bud's bikes making this same kind of noise.

mocotom's idea of changing oil out is a valid one also. the tranny is a gear box. why not use gear oil?
 

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I would start with Redline Shock proof first, second, you didn't say if you have adjusted your clutch rod that goes from the clutch side to the ramp and ball on the other side. IF not, remove the derby cover, loosen up the clutch adjustment in the middle of the clutch cable, then back off the locking nut in the center of the clutch pack a couple of turns while holding the rod with an allen t-wrench. Now back the rod out a turn or two, turn it back in until it touches. Now work you clutch a couple of times to set it. Now back out the rod a little again, then back in until you feel it touch, then back it out 1/2 turn, lock the locking nut back down. Now adjust your clutch cable properly. If you have the clutch cable adjusted right, you should be able to pull on the clutch cable by the lever while you pull your lever in and when you release the clutch lever, you should be able to pull the cable away from lever housing about the width of a dime. Anymore than that, tighten it up, any less, loosen it up. With the redline and this adjustment, you should see a big difference.
 
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