While passing over a train crossing in the middle of N Arkansas on our 2020 RGL, our TPMS told me that our rear tire was losing air quickly. I was able to stop and get pulled over on a side road. I had prepared somewhat and brought a mini compressor and tire plug kit, however I was unable to roll the bike forward and find where the tire was leaking from as we were on a side incline. The mini compressor couldn't get enough air in the tire to even see where the puncture was regardless.
With my 1 bar of cellular signal, I was able to call HOG Roadside Assistance. After waiting over and hour, I finally was able to speak to someone. She basically told me to call around and see who could tow me. They have a $100 towing policy, as the tow truck was $75 just to show up, and the Harley dealer was near 100 miles away, they wouldn't help me out without paying hundreds of $. The rep was basically Googling tire repair shops, and suggested I walk 15 miles to a non-existent car repair shop and ask if they could help. (This is the moment that I decided to never renew a HOG membership).
Thankfully the farmer whom lived at the property across the street came home and offered to assist. I rode slowly on the flat down his gravel driveway to his garage. He was able to help me locate the puncture while I slowly moved the bike forward and back after using his large air compressor to get enough air in the tire to actually see air being expelled. We then used the tire plug kit to fix the puncture, which thankfully was in the center of the tire tread, and made by a screw or bolt. We thanked him profusely, and left heading toward Eureka Springs for the night. I watched the rear TPMS like a hawk the entire time, which never showed any pressure loss. We stopped to fuel up in the next town that I had cell signal, and I called and told the HD dealer (Pig Trail HD) in Rogers, AR, that I'd be there when they opened in the AM for a new rear tire. The next morning other than the normal decrease in air pressure for a cold tire, we had no pressure loss. Pig Trail got us in for the first appointment, and out within an hour. (I can't say enough how good their customer service is. This is the second time I've had them put on tires for me, on motorcycle trips in AR [story for another time with my Crossbones]).
Long story...sorry. Once back home, I ordered an EZ-Up center stand, which I can put a piece of plywood under to lift the rear of the bike up, so I can rotate the tire to find a puncture. I also added a rope style puncture kit to my Stop & Go tire plug kit & mini compressor, along with a hose extension. Most importantly I didn't renew my HOG membership, and instead have gone with the BMW MOA Platinum Roadside Assistance plan. For $109 a year it has 100 mile towing and trip interruption, AND 2 TIRE REPLACEMENTS PER YEAR!. I figured that if I had to replace a tire within 5 years, I'd break even. The reviews are about as good as you are going to get for motorcycle roadside assistance, and they make sure to get a towing service that knows how to tow motorcycles (at least that's what the reviews say).