Back in August of this year I purchased a D&D Pushbutton Starter and have been extremely happy with it.
A few days ago the red light started flickering while riding.
Then the next day the red light went completely out. At first, I was weary thinking I might lose power but that did not happen.
I figured oh well no big deal and it being a Saturday who could I contact.
On Sunday night, I figured why not send an email to D&D Custom and see if this is an issue and if they might have a fix. I figured they would receive it first thing Monday and maybe I would get a response early in the week.
Well to my surprise within the hour I received an email from Dave Dupor telling me that this had never happened before and to send him the information on the purchase.
After a couple of back-and-forth emails with the info Dave requested, he emailed me and said he would be sending me a new switch in the morning.
Now how's that for Customer Service!
I made all the suggestions Dave asked for and could not be happier with him.
It's Companies like Dave's that need Our Endorsements for Everyone to see.
Thank You Dave Dupor, You are Amazing!
Mike U.
A few days ago the red light started flickering while riding.
Then the next day the red light went completely out. At first, I was weary thinking I might lose power but that did not happen.
I figured oh well no big deal and it being a Saturday who could I contact.
On Sunday night, I figured why not send an email to D&D Custom and see if this is an issue and if they might have a fix. I figured they would receive it first thing Monday and maybe I would get a response early in the week.
Well to my surprise within the hour I received an email from Dave Dupor telling me that this had never happened before and to send him the information on the purchase.
After a couple of back-and-forth emails with the info Dave requested, he emailed me and said he would be sending me a new switch in the morning.
Now how's that for Customer Service!
I made all the suggestions Dave asked for and could not be happier with him.
It's Companies like Dave's that need Our Endorsements for Everyone to see.
Thank You Dave Dupor, You are Amazing!
Mike U.